Our Commitment to Responsible Gaming

At Arventural Casino Hotel, we are committed to promoting responsible gaming and providing a safe and enjoyable environment for all our guests.

Awareness Icon

Awareness

We believe in educating our guests about responsible gaming practices and the potential risks associated with gambling.

Choice Icon

Choice

We respect our guests' right to choose how they play and provide tools to help them make informed decisions.

Support Icon

Support

We offer resources and support for guests who may be experiencing problems with their gambling habits.

Protection Icon

Protection

We implement measures to protect vulnerable individuals, including minors and those at risk of developing gambling problems.

Signs of Problem Gambling

It's important to recognize the signs that gambling may be becoming a problem. These signs may include:

  • Spending more time or money on gambling than intended
  • Gambling to escape problems or relieve feelings of anxiety or depression
  • Lying to family members or friends about gambling habits
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, family, or personal responsibilities due to gambling
  • Attempting to win back losses by continuing to gamble
  • Feeling irritable or restless when trying to cut down on gambling
  • Jeopardizing relationships, job opportunities, or education due to gambling

Tips for Responsible Gaming

We encourage our guests to follow these guidelines for responsible gaming:

  • Set a budget before you start playing and stick to it
  • Set time limits for your gambling sessions
  • Take regular breaks during gambling sessions
  • Balance gambling with other entertainment activities
  • Don't gamble when under the influence of alcohol or drugs
  • Don't gamble when feeling depressed or upset
  • Don't view gambling as a way to make money or solve financial problems
  • Understand that the odds always favor the house

Self-Exclusion Program

Arventural Casino Hotel offers a self-exclusion program for guests who wish to restrict their access to our gaming facilities. To learn more about our self-exclusion program, please speak with a member of our responsible gaming team or contact us using the information below.

Resources for Help

If you or someone you know may have a gambling problem, the following resources are available:

National Problem Gambling Helpline

1-800-522-4700

Available 24/7, confidential, and toll-free

Gamblers Anonymous

www.gamblersanonymous.org

A fellowship of men and women who share their experience, strength, and hope to help each other recover from gambling problems.

National Council on Problem Gambling

www.ncpgambling.org

Provides resources, information, and referrals for those affected by problem gambling.

Our Responsible Gaming Measures

At Arventural Casino Hotel, we implement the following measures to promote responsible gaming:

  • All staff members receive training on responsible gaming and problem gambling awareness
  • Information about responsible gaming is prominently displayed throughout our casino
  • Age verification procedures to prevent minors from accessing our gaming facilities
  • Assistance with self-exclusion for guests who request it
  • Referrals to professional help and support services
  • Responsible advertising and marketing practices

Contact Our Responsible Gaming Team

If you have questions or concerns about responsible gaming at Arventural Casino Hotel, please contact our dedicated responsible gaming team:

Email: [email protected]
Phone: +1 (123) 456-7893