Privacy Policy
Table of Contents
1. Introduction
Arventural Casino Hotel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our casino hotel.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Contact information (name, email address, mailing address, phone number)
- Date of birth and government-issued identification (for legal gambling age verification)
- Payment information (credit card details, billing information)
- Reservation and stay preferences
- Loyalty program information
- Feedback, inquiries, and correspondence you send to us
Automatically Collected Information
When you visit our website or use our services, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage information (pages visited, time spent on pages, links clicked)
- Location information (if you enable location services)
- Cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from third parties, including:
- Business partners (such as travel agencies or booking platforms)
- Social media platforms (if you interact with our social media presence)
- Service providers (such as payment processors or identity verification services)
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and manage reservations, payments, and requests
- Administer and manage your loyalty program membership
- Communicate with you about services, promotions, and events
- Personalize your experience and provide tailored content
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activities
- Comply with legal obligations and industry regulations
- Enforce our terms, conditions, and policies
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share information with third parties when you consent to such sharing.
6. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error-free.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing of your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Arventural Casino Hotel
123 Luxury Avenue
Casino City, State 12345
Email: [email protected]
Phone: +1 (123) 456-7892
Last Updated: January 1, 2025